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MAINTENANCE & SUPPORT EDUCATIONAL

We are pleased to be able to offer Educational establishments such as Schools, Colleges, Youth Centres, Adult Education Centres and more* Maintenance and Support Contracts at a reduced rate to that of our normal Business clients. Not only can we offer Support and Maintenance but Electrowise being an approved Microsoft Educational Reseller can also offer selected Microsoft Software at greatly reduced prices.

*Customers meeting the criteria below are eligible to purchase Microsoft Educational Licensing. Electrowise being an approved Microsoft Educational Reseller is in a position to offer most Microsoft software products at greatly reduced costs:

. Educational Institutions
. Administrative Offices of an Educational Institution
. Teachers and Staff
. Students
. Public Libraries
. Public Museums
. Charitable Organisations

See Link http://www.microsoft.com/uk/education/buy/who.mspx

Some institutions/bodies not listed above could submit a request for approval from Microsoft to become an educational body – The criteria is quite strict but some bodies may not be even aware that they are eligible and thus make great savings towards their I.T. budget.

Package Includes:

Phone/email support (normal working hours)
Windows and Anti-virus health check and updates
Collect & return repairs (1 hour in house repair included)*
Network documentation – Basic
IT advice 1 ½ hours on site included **
Next business day response pre noon, within 2 business days after noon

65.00 PCM

* After 1 hour additional work in house is charged at a discounted rate of £25 an hour.
** After 1½ hours additional work onsite is charged at a discounted rate of £25 an hour

Package Includes:

Phone/email support (normal working hours)
Windows and Anti-virus health check and updates
Collect & return repairs (2 hours in house repair included)*.
Network documentation – Basic
IT advice 2 ½ hours on site included **
4 hour response pre noon, next business day after noon:

£90.00 PCM

* After 2 hour additional work in house is charged at a discounted rate of £25 an hour.
** After 2.½ hours additional work onsite is charged at a discounted rate of £25 an hour

Phone/email support – with dedicated support contact (normal working hours)
Windows and Anti-virus health check and updates
Office updates
Data backup
Remote Support (if available 2 hours)
Collect & return repairs (3 hours in house repair included)*.
Network documentation
IT advice 4 hours on site included **
4 hour response pre noon, next business day after noon:

£130.00 PCM

* After 3 hour additional work in house is charged at a discounted rate of £25 an hour.

** After 4 hours additional work onsite is charged at a discounted rate of £25 an hour.

Contracts must be taken for a minimum 6 monthly periods unless otherwise agreed

All Prices are exclusive of VAT